Orders that you submit online can be cancelled if not shipped – E-Mail us at sales@ownagefashion to verify.
Once an item of merchandise is delivered to you, you can return that item within 15 days of delivery. To be eligible for a return, your merchandise must be unused and in the same condition that you received it and must be in the original packaging.
To initiate a return, please email us at firstname.lastname@example.org. We require a receipt or proof of purchase to accompany your return.
All returned merchandise should be sent to us in unused condition along with original packing and tags.
Shipping costs are non-refundable. If you receive a refund, the cost of any return shipping will be deducted from your refund. You should consider using a trackable shipping service or purchasing shipping insurance for items of value.
Refunds and Exchanges
After We have received your valid return, We will send you an email to notify you that We have received your returned.
If your return is accepted by Us, We will provide one of the following within a reasonable time: an exchange of merchandise for the item returned, credit to the payment card or original method of payment used to pay for the item.